*The agenda below represents a sample of the types of topics you can expect at Vectors 2026. Final sessions and speakers are subject to change.
New to SkySwitch or attending Vectors for the first time? This dedicated meet-up is designed to help you get connected from day one. Join fellow new partners alongside SkySwitch leadership and seasoned partners for an engaging networking session focused on building relationships, sharing insights, and setting the foundation for long-term success within the community. It is the perfect opportunity to expand your network, gain valuable perspective, and start Vectors with meaningful connections that support your growth.
Kick off Vectors 2026 in style at our Welcome Dinner Reception, featuring an open bar, great food, and the energy of the SkySwitch partner community coming together. Step onto the expo floor and explore our curated white-label UCaaS ecosystem, where preferred vendors and technology partners are ready to help you expand, optimize, and support your voice business.
From device manufacturers and tax and compliance experts to marketing, billing, and customer experience solutions, this is your opportunity to discover new ideas, build strategic relationships, and uncover tools designed to help you grow. Opening night sets the tone for the week ahead and is the perfect place to connect, learn, and start making Vectors work for you.
Start your day at Vectors 2026 with a fresh breakfast and dedicated time on the Expo Hall floor. Connect with fellow partners, engage with exhibitors, and meet industry leaders who are helping shape the future of white-label UCaaS. It is the perfect opportunity to fuel up, build connections, and get ready for a full day of learning and collaboration.
Welcome to Vectors 2026! Join us for a brief opening session that sets the stage for SkySwitch’s Annual Partner Conference and kicks off the week ahead.
Join us for an inside look at what’s ahead for the SkySwitch partner community in 2026. This session will cover important business updates, introduce new initiatives designed to support partner growth, and recognize partners who have been inducted into Club 1K+ as well as those who have advanced to the next C1K+ milestone.
Join BCM One’s CEO for a forward-looking session focused on how strategic vision turns into real results through execution. Learn how continued investments in platform innovation, modernization, and scalability across the SkySwitch ecosystem are driving long-term partner growth. This presentation will highlight key business and operational initiatives shaping the future and reinforcing BCM One’s commitment to execution, partnership, and shared success.
Go inside the strategy shaping what’s next for SkySwitch in this candid leadership panel. Hear directly from senior leaders as they discuss the investments driving platform innovation, the impact of evolving product and engineering leadership, and how these changes are designed to accelerate growth across the ecosystem. Partners will walk away with a clearer understanding of the transformation underway and how it supports long-term, scalable success
Take a break and refuel during lunch while spending more time in the Expo Hall. Connect with fellow partners, meet with vendors across the white-label UCaaS ecosystem, and continue conversations that can help support your business growth throughout the week.
Building a strong team starts with the right culture, hiring strategy, and compensation model. In this session, learn practical approaches to attracting and evaluating new talent, even without a large HR department. We will also cover proven frameworks for building and motivating a successful sales team, including commission structures, training strategies, and ways to keep performance and engagement high as you scale.
Great customer experience is what keeps your business growing and your customers loyal. Join this interactive panel as SkySwitch leaders and partners share real-world strategies for strengthening post-onboarding support, improving engagement, and reducing churn. Learn proven best practices, unexpected wins, and practical ways to elevate CX, increase retention, and keep customers coming back.
Panel: Brian Krisukas (M), Steve Hudson, SkySwitch Partners
Discover how partners are successfully positioning and winning with ConnectUC in today’s SMB market. This panel brings together product leaders and high-performing partners to share real-world strategies for packaging, selling, and monetizing ConnectUC by focusing on business outcomes, not just features. Learn how tools like WebPops and AI-driven workflows help partners deliver better customer context, improve efficiency, and drive measurable results.
Panel: Jenn Nading (M), Eileen Cohan, Joe Connolley
Navigating compliance and knowing who you are doing business with does not have to be overwhelming. Join this session to learn practical KYC strategies that help mitigate fraud while keeping your processes efficient. Our panel will share real-world tips, tools, and techniques you can easily integrate into onboarding and customer research to strengthen compliance without slowing down your business.
Join us as we recognize and celebrate the achievements of outstanding SkySwitch partners who are driving growth across the ecosystem. This special awards session honors those reaching new milestones, including Club 1K, 3K, 5K, and 10K levels, and highlights the dedication, innovation, and success shaping our partner community. Additional awards will be presented across various categories recognizing top-performing partners and their impact.
Close out the day at Vectors with energy, great conversations, and a lively Happy Hour in the Expo Hall. Grab a drink, connect with partners and vendors across the white-label UCaaS ecosystem, and keep the momentum going as the community comes together to network, collaborate, and celebrate a full day of learning and growth.
Start your day at Vectors 2026 with a delicious breakfast and dedicated time in the Expo Hall. Connect with fellow partners, engage with exhibitors, and network with industry leaders as you fuel up for another day of insights, collaboration, and growth.
Blake McKeeby, Alex Kasyanov, Rakesh Unni
Get a clear view into the future of the SkySwitch and CoreDial platforms in this highly anticipated roadmap session. Hear directly from product leaders as they share the latest updates, upcoming innovations, and strategic direction shaping both platforms. From AI-driven modernization and security upgrades to key feature advancements, this session connects platform vision with real product progress so you can plan for what’s next.
Steve Hudson
Modern customer experience tools are no longer just for large enterprises. In this session, discover how OmniResponse brings powerful CX capabilities to the SMB market and how you can position, sell, and package these solutions to drive new revenue opportunities. Learn practical ways to deliver more value to your customers while expanding your bottom line.
Capitalize on AI to save time and elevate your marketing efforts. In this interactive session, learn the importance of strong prompt creation and walk away with seven practical prompts designed to help you build targeted content faster. We will build upon the tools and resources available in the Marketing Hub, focusing on real-world examples and specific prompts you can use to create campaigns tailored to your audience and drive more impactful results.
Blake McKeeby, Kevin McAllister
Get an inside look at how SkySwitch is advancing APIs and integrations with the rollout of PBX API v2. Learn what upgrades have already been completed, how the modernized framework improves performance and reliability, and what new tools and monitoring capabilities are now available. This session will show how partners can start leveraging the updated API today to build smarter, more scalable integrations.
Steve Adelman, Anthony Orquiales
Built from the most common partner support tickets, this hands-on session focuses on practical fixes and smarter troubleshooting. Learn best practices for adding new users, customizing features, managing voicemail, configuring fax, and more. Walk away with real-world tips that will help your team resolve issues faster, strengthen frontline support, and deliver a better customer experience.
Recharge with lunch while spending more time in the Expo Hall. Connect with partners, meet with vendors across the white-label UCaaS ecosystem, and keep the conversations going as you prepare for the afternoon sessions ahead.
Rakesh Unni, Steve Hudson
Get ready for one of the most anticipated sessions at Vectors. Experience our first-ever live demos showcasing how AI, observability, and powerful integrations are transforming what partners can deliver today. See real advancements across CAM, the API bridge, emerging AI-driven capabilities, and next-generation observability tools—all designed to help you unlock new revenue opportunities and elevate your customer experience.
This is your chance to see innovation in action, gain early insight into what’s coming next, and walk away with practical ideas you can bring back to your business immediately.
Panel: Jessica Campas (M), Sean Breedan, Dave Shepherd
Struggling to keep your pipeline full? This panel dives into proven lead-generation strategies partners are using to drive consistent growth in a more competitive market. Hear real-world examples of what’s working across inbound and outbound efforts, from content and campaigns to the tools and processes that help convert interest into revenue. Walk away with practical ideas and frameworks you can apply immediately to strengthen your funnel and build more predictable results.
Keith O’Brien, Eddie Strickland
Unlock more value from the CoreDial Platform in this partner-focused session. Explore powerful features you may be overlooking, learn practical strategies for positioning and selling new capabilities, and hear real partner success stories. Walk away with a clearer understanding of ideal customer fits and how to strategically align your offerings to drive growth and expand opportunities.
Join us for the final Expo Hall experience of Vectors 2026. Connect with industry experts, network with fellow partners, and explore solutions across the white-label UCaaS ecosystem one last time before the conference wraps. Don’t miss the Passport Pursuit Raffle Drawing for your chance to win exciting prizes. This year, we’re adding a new, can’t-miss element you’ll have to see for yourself. Be sure to join us in person—you must be present to WIN!
Christina Hyde, C1K+ SkySwitch Partners
Learn directly from high-performing C1K+ SkySwitch partners who are driving real growth in today’s evolving UCaaS landscape. This panel will highlight proven go-to-market strategies, innovative client engagement approaches, and practical lessons learned from scaling successful white-label businesses. Walk away with actionable insights you can apply to strengthen your strategy, refine your positioning, and accelerate your own growth.
Join us for the official closing of Vectors 2026 as we wrap up an incredible week of learning, collaboration, and growth. All SkySwitch partners in attendance will be entered into our Vectors 2026 Grand Prize giveaway, so you won’t want to miss it. It’s the perfect way to celebrate the conference and close out Vectors together.
We’re heading back to Splitsville this year for our famous Closing Night Party…but this time with a totally rad 80s twist. Get ready to rewind the clock with nonstop throwback hits, neon vibes, and a high-energy night with the SkySwitch partner community. Rock your best 80s fit, tease that hair, and come dressed to impress because this blast from the past is going to be all that and a bag of chips.
Fuel up with a full dinner and open bar while you mix, mingle, dance, and bowl the night away. We’re leveling things up with live bowling tournaments where partners can compete for ultimate Vectors bragging rights. Whether you’re striking out on the lanes or just vibing with the community, this closing party is guaranteed to be totally tubular and the perfect way to wrap up Vectors 2026. We can’t wait to see you there!
* Please Note: The Vectors Agenda is Subject to Change
