April 6 - 9, 2025  |  Walt Disney World Swan  |  Orlando, FL

Unlock Growth Opportunities at Vectors

As a SkySwitch partner, you’re invited to attend Vectors for an exclusive look of the latest platform features, product innovations, and proven strategies for business growth. Don’t miss this chance to engage directly with our UCaaS experts, top SkySwitch vendors, and connect with your fellow white-label community during one-of-a-kind networking events. 

VoIP Partners
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Marketing, Sales & Technical Sessions
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Industry Suppliers
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Event Participants
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Attending Vectors is Good for Your Business - Here's Why

Vectors 2025 – Orlando, Florida

Register Now To Reserve Your Tickets!

Super Early Bird

$ 495
  • Oct. 14, 2024 - Nov. 14, 2024

Early Bird

$ 595
  • Nov. 15, 2024 - Dec. 16, 2024

Standard

$ 695
  • Dec. 17, 2024 - April 4, 2025

On-Site

$ 795
  • April 5 - 9, 2025
SkySwitch Vectors Attendee Ticket Includes:
Kosher meals are available. After completing your registration, please email vectors@skyswitch.com to notify event management. All Kosher meal requests must be received by March 15th to guarantee availability.

Attendee Cancellation Policy

Registrations are non-refundable. All Vectors registrations are 100% transferrable to another Team Member from your company for 2025 SkySwitch Vectors Conference.

If the event is rescheduled to a different date or location due to an act of god or other restrictions that make it unsafe or impossible to host the event as planned, your pass will automatically be transferred to the new dates. In the unlikely event conference organizers are forced to cancel the conference for any reason, full refunds of your conference fee will be provided. Program and speakers are subject to change without notice.

Vectors 2025 Sponsors

Titanium Sponsor

GreenStar Marketing

Titanium Sponsor

888VoIP
Datagate
Grandstream Networks
Jenne
Mach Networks
NTS-Direct
Pangea
rev.io
snom
TeleDynamics
Yealink

Media Sponsor

Hotel and Travel

Walt Disney World Swan - Experience The Magic​

Leave the everyday behind and enter a world of wonder at the award-winning Walt Disney World Swan. Centrally located in the heart of the Walt Disney World® Resort, this resort provides an incredibly comfortable place to relax after a day of Vectors. Walt Disney World Swan is a Marriott Bonvoy® property. 

Vectors 2025 attendees and sponsors can take advantage of a special discounted hotel rate:
Limited Availability. Discounted Rate Expires March 5, 2025
As a Walt Disney World Swan guest you have access to all of the following amenities:
Limited Availability. Discounted Rate Expires March 5, 2025
*Pricing is subject to change without notice.
*Taxes and The Walt Disney World Swan’s resort fee will be automatically added when reserving your room.
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2024 Keynote Speaker

Alan Stein Jr.

Performance Expert

Speakers

Chris Abboud

Chris Abboud

Senior Vice President, Software Development

Steve Adelman

Customer Operations Manager

Geoff Bloss

Geoff Bloss

Chief Executive Officer

Sean Breeden

Sean Breeden

Director of Sales

Jessica Campas

Director, Marketing

Paula Como Kauth

Paula Como Kauth

Chief Marketing Officer

Joseph Connolley

Director of Regulatory Tax Compliance

Jim Devito

Director, Voice Engineering

JP Favara

Support Manager

Steve Hudson

UCaaS SME II

Christina Hyde

Christina Hyde

Vice President, Revenue

Tony Keiper

Tony Keiper

Director of Partner Success

Brian Krisukas

Partner Account Manager III

Erik Linask

Vectors MC & Host, Group Editorial Director, TMCNet

Blake McKeeby

Blake McKeeby

Chief Technology Officer

Jenn Nading

Jenn Nading

EVP, UCaaS Operations

David Shepherd

Channel Account Executive III

Corey Stoker

Corey Stoker

Vice President of Support

Mae Valladares

Director of LNP/ CSP Teams

Erica Vasquez

Erica Vasquez

Marketing & Events Manager

“Vectors feels more like a family reunion than a conference. The other white label partners we used seemed to care more about their success than ours. The thing I love about SkySwitch is they seem very interested in my success. They recognize that my success is their success. That is something I really appreciate”

– Jeff Hawkins-Telepath, Inc.

What our partner say about Vectors

Have Questions?

Contact Us Now

To contact us directly, email vectors@skyswitch.com.

$595

FULL ADMISSION

Register Now at Early Bird rates to connect with your partner community & Grow your business

GreenStar Marketing
We Help You Achieve More

We are your Telecom-specific marketing agency providing services you can depend on! Our passionate team has strong roots in Telecommunications.

You can rely on our team to fight for your business like it’s our own to increase your Leads, Organic Traffic, Touchpoints, Social Media Presence, Compliance, Professional Image, and Search Engine Rankings.

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888VoIP

Since 2006, 888VoIP has been a partner-centric distributor of collaboration-focused solutions from leading manufacturers with business units dedicated to serving both premise-based system resellers and hosted VoIP service providers.

Our Service Provider Suite of services incorporates automated order processes, blind shipping, logistics, hardware inventory and product catalog management, RMA services, and technical support to help hosted VoIP service providers increase their customer satisfaction, retention rates, and improve cash flow – while reducing the operating costs associated with the delivery of CPE devices and turn up of their customers.

888VoIP solves resellers and service providers hardware sales processing and order fulfillment challenges by increasing operational efficiency, allowing them to focus on the most important part of your business: converting your prospects into long term customers, all at a fraction of the typical cost.

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Avalara

Here’s Avala’s description: Avalara helps businesses of all sizes get tax compliance right. In partnership with leading ERP, accounting, ecommerce, and other financial management system providers, Avalara delivers cloud-based compliance solutions for various transaction taxes, including sales and use, VAT, GST, excise, communications, lodging, and other indirect tax types. Headquartered in Seattle, Avalara has offices across the U.S. and around the world in Brazil, Europe, and India. More information at Tax compliance software and automated solutions – Avalara.

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B-lynk

B-Lynk is a leading company dedicated to enhancing product adoption for sustained customer retention and satisfaction. Specializing in creating impactful digital how-to content, exceptional self-service knowledge bases, and virtual training sessions, we empower businesses with custom and white-label scalable solutions. Our experienced team ensures optimal product utilization through adaptable and expandable resources, accelerating time to market and enabling organizations to focus on core business objectives.

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Datagate
Truly integrated telecom billing solution for MSPs

Designed for MSPs, Datagate is an integrated telecom billing solution that makes it easy to resell SkySwitch services under your own brand without disrupting your existing billing workflows.

With true integrations into popular software like ConnectWise Manage, QuickBooks Online, Autotask PSA, Kaseya BMS, HaloPSA, QuickBooks Desktop, Xero and ConnectBooster, Datagate eliminates rekeying and the need to manage standalone billing systems.

Instead, Datagate enables you to integrate telecom billing into your existing tools allowing you to automatically synchronize customer data, quickly export invoice details (including taxes and surcharges) and even update payments.

Datagate also integrates with the top US telecom tax engines, making calculating telecom taxes and compliance easy no matter where you offer your services.

Pull CDRs straight from SkySwitch for automatic usage rating and tax calculation to generate compliant, white-label telecom invoices and unlock a new revenue stream.

Datagate has everything required to make billing telecom easy, efficient, and profitable!

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EisnerAmper

Primary Content – Primary Content Goes Here.

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Fanvil Technology Co., Ltd

Applying SIP and Audio&Video technologies for multiple industries, Fanvil Technology is a premier producer of high-quality VoIP Phones, Hotel Phones, Doorphones and Intercoms, and Paging Gateways. We have been in this industry for over 20 years and are committed to providing quality goods and excellent services. Our products are certified on 3CX, Bicom, Epygi, Metaswitch, SkySwitch, Yeastar and so on.

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Grandstream Networks
Connecting the World

Grandstream has been connecting the world since 2002 with unified communications and networking solutions that make communicating more impactful than ever before. Our award-winning solutions provide everything needed to build a seamless, easy-to-manage communication platform, offering a one-stop-shop for all networking, unified communications, collaboration and physical security solutions. The Grandstream names means quality, innovation and reliability as we have been manufacturing cutting-edge IP unified communications products for almost 20 years with the main focus of maximizing business productivity, efficiency and communication. Grandstream’s wide-range of products help to connect businesses around the world while allowing them to accomplish more than ever before. Headquartered in Boston, MA, USA, Grandstream solutions are used in over 150 countries and are trusted by global enterprises and small business alike for their quality, reliability, and innovation.

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HP | Poly
#Stronger Together: Poly is now a part of HP

The rise of remote and hybrid work has created a huge demand for solutions that make new ways of collaboration and co-creation possible. The combination of Poly and HP will pave the way for us to create the hybrid work experiences of the future. Now one company, we are stronger together, innovating for customers & partners to support them on their once-in-a-generation quest to redefine the way work gets done.

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Jenne, Inc.
Cloud Services Brokerage | Value-Added Distributor

Jenne, Inc. is a leading cloud services brokerage and value-added distributor of technology solutions focusing on Unified Communications and collaboration, networking and infrastructure, video conferencing, physical security, and the Internet of Things (IoT). Founded in 1986, Jenne is committed to providing agents, resellers, integrators, and service providers with a broad product and solutions selection, competitive pricing, on-time accurate delivery, outstanding technical support, and ongoing sales and technical training through Jenne University. The company is headquartered in Avon, Ohio.

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Mach Networks
Fully Managed 4G and 5G Solutions

MACH Networks makes it quick, easy, and profitable for Service Providers, VARs, Agents, and System Integrators to add fully-managed 4G, 5G, or satellite connectivity solutions to their portfolios.

From determining the right enterprise-class device for your specific applications to conducting multi-carrier coverage analysis for each location, we provide the best solution possible. So when it comes to fulfilling and managing your devices, monitoring your data usage, and providing ongoing technical support, nobody does it better than MACH Networks.

We take pride in partnering with the nation’s largest, fastest, and most reliable wireless carriers, such as AT&T and Verizon Wireless. In addition, our hardware assortment is second to none, driven by industry-leading manufacturers of enterprise-class networking equipment such as Cradlepoint, BEC, DIGI, Inseego, and Sierra Wireless. These long-standing partnerships, combined with our engineering experience, give you and your customers peace of mind knowing that we will provide an enterprise-class solution regardless of the size of your business.

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NTS Direct
Distribution with Benefits

NTS Direct is a leading value-added distributor of voice, data technology, networking technology, and a Master Agent of UCaaS, CPaaS, and Cloud services. Reinventing the traditional distribution model, NTS Direct brings a consultative sales approach, focusing on design, value, scalability, and support to create sales and profitability opportunities for resellers, service providers and manufacturers. NTS Direct offers full API integration services to maximize efficiency and provides full visibility to available inventory while streamlining the procurement process for the ultimate buying experience. We are intentional about identifying and meeting the unique needs of value-added resellers, managed service providers, integrators, and ITSP’s with our industry-leading services and state-of-the-art warehouse facility.

Visit www.shop.ntsdirect.com for more information or connect with us on LinkedIn, Twitter and Facebook.

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Pangea
Reliable. Secure. Internet Fax Solutions.

Pangea provides a complete, white label suite of hosted Internet Fax services that are both secure and of the highest reliability. Our proprietary Fax ATA is simple and inexpensive to deploy, and provides reliability that surpasses POTS copper lines for traditional fax users.

We take the headache out of fax for UCaaS and VoIP providers, and we’ve been doing it for over 25 years.

For more information, visit us at www.pangea-comm.com

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Rev.io
Automated Billing & Customer Management for SkySwitch Resellers
Rev.io provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to SkySwitch Resellers. Our modern, cloud-based software delivers the industry’s most complete quote-to-cash experience, enabling our clients to grow their revenue efficiently.
 
By utilizing Rev.io’s software platform, API, and partner ecosystem, our clients can efficiently bill their customers, manage products and subscriptions, rate usage at scale, ensure compliant taxation, process payments, run detailed reports, and analyze dynamic data. 
 
For more information, visit www.rev.io or call 866-470-5502.

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ScalePad
Coming Soon

Coming Soon

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Snom
A Vtech Company

As a pioneer and a leading brand of professional and enterprise VoIP phones, Snom provides a diverse collection of telecommunication products that elevate the business user experience through state-of the-art technology and design. These business phones are sold through a wide network of trusted partners and are backed by industry-leading warranties and North American-based training and support. Acquired by VTech Holdings Limited in 2016, Snom started launching products for the North American market in 2019, which includes color desk sets, cordless phones, wireless conference phones, and public broadcasting systems. VTech® is headquartered in Hong Kong and listed on the Stock Exchange of Hong Kong Limited (HKSE: 303). For more information, please visit www.snomamericas.com.
© 2021 VTech Communications, Inc. All rights reserved. VTech® is a registered trademark of VTech Holdings Limited. Snom® is a registered trademark of Snom Technology GmbH. Use of Snom by VTech is under license. Third-party trademarks are the property of their respective owner.

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TeleDynamics
Value-added B2B Distributor of Unified Communications & Collaboration

Over the 40 years, we have nurtured a tradition of excellent customer service and expert product knowledge while providing competitive pricing to our customers. We are committed to expanding and growing our product offerings to meet consumer demands.

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Wolters Kluwer
When you have to be right.

Wolters Kluwer is a global provider of professional information, software solutions, and services for clinicians, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors. We are committed to helping professionals improve the way they do business and solve complex problems with confidence in an ever-changing world. Our over 186-year legacy and portfolio represent thousands of customers worldwide including 93% of the Fortune 500 companies. We take pride in partnering with government agencies, universities, associations, and financial and estate planners to support your tax obligations, reporting needs, and workflow requirements with our end-to-end tax solutions for Corporations.

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Yealink
Make communication simpler and more efficient

Yealink is a global-leading provider of Unified Communication & Collaboration Solutions specialized in video conferencing, voice communications, and collaboration, dedicated to helping every person and organization embrace the power of “Easy Collaboration, High Productivity”.

With best-in-class quality, innovative technology, and user-friendly experiences, Yealink is one of the best providers in more than 140 countries and regions, ranks No.1 in the global market share of IP Phone, and is the Top 5 leader in the video conferencing market.

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Chris Abboud

Chris Abboud

Senior Vice President, Software Development

Chris Abboud has been with SkySwitch/CoreDial for the past eight years, overseeing multiple departments, including Infrastructure, Product and Development. Before SkySwitch, Chris spent 15 years at Dow Jones on technology teams responsible for the Dow Jones Industrial Average and Wall Street Journal. Chris has a B.A.S. in Computer Science Engineering from the University of Pennsylvania.

Steve Adelman

Customer Operations Manager

Steve has over 23 years of industry experience, and 15 years specifically in support roles. Adelman joined CoreDial in 2015 and served as a Tier 1 Support Technician. He quickly advanced to the role of Team Lead and now Support Team Manager. Steve is known for his customer focus as well as his knowledge and insight into SkySwitch’s products and technologies making him a well-respected resource for SkySwitch’s reseller base and a vital member of the support team.

Geoff Bloss

Geoff Bloss

Chief Executive Officer

Geoff Bloss is Chief Executive Officer for BCM One,, and it’s family of brands, including SIP.US, SIPTRUNK and SkySwitch. BCM One provides NextGen Communications and Managed Services to over 17,000 clients/IT leaders of mid- to enterprise-level businesses nationwide, and serves over 2,000 channel partners, VARs, and MSPs.

Bloss joined BCM One in 2012 and served as Chief Operating Officer and Chief Information Officer before being appointed to the role of CEO early in 2019 to lead the company to the next level of growth. He is also a member of the company’s Board of Directors.

Bloss previously served as Chief Information Leader at FlightSafety International, a $1B Berkshire Hathaway company. Earlier in his career, Bloss built deep expertise in the telecommunications industry, providing strategic and program management consulting and deploying operational support systems.

Bloss received an MBA from the MIT Sloan School of Management and a B.S. in Mathematical Science with Honors from the University of North Carolina. He was selected as one of QuantumShift’s Top Entrepreneurs in America for 2019 by KPMG LLP’s Private Markets Group and the University of Michigan’s Ross School of Business.

Sean Breeden

Sean Breeden

Director of Sales

Sean Breeden is responsible for helping SkySwitch’s Channel Account Executives acquire new partners and collaborate with them to increase their bottom-line success by assisting with platform demonstrations, cost analysis, and sales strategies. In the five years since he joined SkySwitch, Breeden has onboarded over 300 partners. He previously worked as a sales team lead at CoreDial, where he onboarded over 200 partners. Before entering the telecommunications industry, Breeden was the owner/operator of a Play N Trade video game franchise. Breeden received a Bachelor’s degree in Management Information Systems from Cabrini College.

Jessica Campas

Director, Marketing

Jessica Campas serves as the Director of Marketing at SkySwitch, where she leads the marketing efforts and provides support to the partner community. With over 10 years of UCaaS and VoIP industry experience, Jessica has honed her skills through a balanced blend of roles in both sales and marketing, leading teams across the globe. Her expertise in product demonstration and public speaking was recognized when she was awarded the Product Demonstration of the Year accolade during her time at Digium (now Sangoma). Her strategic approach to marketing, coupled with her hands-on experience in sales, enables her to effectively communicate SkySwitch’s value proposition and drive engagement with partners. In her spare time, she enjoys supporting her alma mater, the University of North Alabama (Roar Lions), spending time with her family, and listening to Jimmy Buffett.

Paula Como Kauth

Paula Como Kauth

Chief Marketing Officer

As Chief Marketing Officer, Paula Como Kauth is responsible for marketing communications, product marketing, and marketing operations across the entire BCM One family of brands. With over 20 years of experience in organizations ranging from growth start-ups to large corporations, Como Kauth brings her proficiency in working effectively across a wide array of work cultures and processes to the company’s M&A activities, including rationalizing brands, integrating teams and programs, and managing organizational transitions. Prior to BCM One, she held marketing leadership positions at two growth managed solution providers, Transbeam and UNSi, which were both acquired by GTT. She also held corporate marketing positions at AT&T Business and Qwest Communications.

Como Kauth was selected by Channel Futures as a 2022 Circle of Excellence award winner, and she was recognized as one of CRN’s Women of the Channel in 2017 and 2019 for her outstanding leadership, vision, and unique role in driving channel growth and innovation. She holds a B.S. in Marketing from Philadelphia University and mentors rising marketing professionals.

Joseph Connolley

Director of Regulatory Tax Compliance

With over 20 years of experience in accounting, Joe Connolley is Director of Regulatory Reporting for BCM One and oversees the application and compliance of Telecommunications reporting related to FCC reporting for the BCM one family of brands. Prior to BCM One, Joe was the financial and regulatory accounting manager for CoreDial for 5 years, where he led a number of implementation and financial migration initiatives. Joe has held previous positions in audit and accounting with Accenture, KPMG, and publicly traded companies with $1 Billion+ in revenues. He holds a bachelor’s degree in Accounting from Temple University in Philadelphia and is an actively licensed Certified Public Accountant.

Jim Devito

Director, Voice Engineering

Jim began his career in Health Care IT supporting both Physician and Business groups in delivering high-quality health care at multiple nationwide hospital systems. For the past 13 years, Jim’s career has focused on the telecommunications space. Since joining SkySwitch in 2019 as a Senior Platform Engineer and later as the Director of Voice Engineering, Jim has helped to maintain and expand the fast-growing White Label UCaaS platform.

JP Favara

JP Favara

Support Manager

JP manages the day-to-day operations of the Technical Support team at SkySwitch, a position he has held for almost five years. He received a B.S. in Computer Science from Stevens Institute of Technology in Hoboken, NJ and has been in the VoIP/IT industry for 18 years, holding a multitude of positions in both technical and managerial capacities. This includes five years of service at Star2Star Communications (now Sangoma), where he headed up their Technical Support department and took a lead role in rolling out 10,000+ Dollar General deployments. He lives in Florida with his three children (including a teenager and a toddler), is an avid musician, and is a diehard Tampa Bay Buccaneers fan.

Steve Hudson

UCaaS SME II

Steve Hudson brings over 20 years of network, telecommunications, and UC experience to the Partner Success team. As a UCaaS Subject Manager Expert, Steve provides in-depth product knowledge and technical guidance to SkySwitch and CoreDial Partners. In addition, he is responsible for delivering product demonstrations and assisting partners to ensure the successful implementation of new products. Steve is based out of our Blue Bell, Pennsylvania office.

Christina Hyde

Christina Hyde

Vice President, Revenue

Christina is the Vice President of Revenue at SkySwitch. She has expertise in business process optimization and is responsible for delivering a consistent, integrated, and responsive experience to partners through a unified onboarding, training, and account management organization. She brings 17 years of experience in the telecommunications industry to her role. Prior to BCM One’s acquisition of CoreDial, she was the VP of Partner Success, where she was oversaw management of the entire reseller journey. As the VP of Partner Success she realigned processes and resources to partners based on their unique needs, relative maturity and growth trajectory, which earned her a spot in CRN’s Women of the Channel list. Christina received her B.S. in Business and Finance from Pennsylvania State University.

Tony Keiper

Tony Keiper

Director of Partner Success

Tony Keiper is responsible for the long-term relationships and growth of SkySwitch and CoreDial Partners. Tony brings 16 years of deep background in telecommunications sales, service and account management. Leveraging his experience managing partner relationships and enterprise sales, Tony and the account management team have made Partner Success an integral component of the channel’s success, driving growth and performance through partner development.

Brian Krisukas

Partner Account Manager III

Brian Krisukas is a Partner Account Manager at SkySwitch with over 17 years in the telecommunications industry. After graduating from Muhlenberg College with a B.A. in Communications and Business, Brian worked briefly in radio advertising before starting at Broadview Networks (now Windstream) in Account Management. As a dedicated Partner Account Manager, Brian serves as the primary point of contact across the organization for his base of accounts. Passionate about the client’s experience, he is a strong advocate for his partners, prioritizing their needs as paramount. Brian lives in Bethlehem, Pennsylvania with his wife and two young sons.

Erik Linask

Vectors MC & Host, Group Editorial Director, TMCNet
Blake McKeeby

Blake McKeeby

Chief Technology Officer

Blake McKeeby started his career in the voice industry and has been at SkySwitch since day one, where he manages the company’s engineering and software development initiatives. During his tenure, he built from scratch an organization that today supports the communications needs of 25K small businesses across the U.S. and Canada. McKeeby received a B.S. in Computer Science and a B.S. in Math from Vanderbilt University.

Jenn Nading

Jenn Nading

EVP, UCaaS Operations

As EVP of UCaaS Operations, Jenn Nading is responsible for creating scalable cross-team systems, processes, and procedures that drive company initiatives. She is a proven strategic leader with 20+ years of experience in the fast-growing telecom sector and contact centers. Prior to SkySwitch, Jenn helped found and grow Synergixx, a full-service media and marketing firm, which was named one of Inc. 5000’s fastest-growing private companies in 2016. Jenn has spent her career streamlining processes, helping executive-level management find efficiencies in the workplace, and empowering teams to work smarter, not harder. In 2021 Jenn was awarded a place on the CRN Women of the Channel list, and in 2022 she won the BCM One Rich Cunningham award, based on her peers’ nominations.

David Shepherd

Channel Account Executive III

With over seven years of dedicated experience in telecommunications channel account management, David Shepherd brings a wealth of expertise cultivated through roles at both CoreDial and SkySwitch. His extensive background encompasses the intricacies of partner ecosystems, strategic alliances, and client engagement strategies. David is passionate about leveraging his insights and knowledge to drive tangible business growth, consistently striving to empower partners and foster lasting success within the industry.

Corey Stoker

Corey Stoker

Vice President of Support

Corey Stoker brings 13 years of Voice over IP Technical Experience and IT Management experience to the SkySwitch Team. Corey joined SkySwitch in September 2016 and built the Support team from the ground up, and he now oversees both SkySwitch and CoreDial Support as the Vice President of Support. Corey’s role focuses on optimizing and improving our Support Teams. He believes that Support must be attacked from every angle, solving tickets and resolving issues and identifying ticket trends, continual employee development, training, documentation, and customer education. He is a proud technology generalist with expertise in SIP/Networking. As an avid troubleshooter, Corey hopes his enthusiasm for everything technical spreads to those around him.

Mae Valladares

Director of LNP/ CSP Teams
Mae first started in SkySwitch NOC support back in 2015. She moved to the LNP department in 2016 and has been overseeing the department ever since. The department has expanded to two more teams: the NMP (Number Management and Provisioning) team and the CSP (Campaign Service Provider) team, who manages the 10DLC registration and TF Verification for all BCM One entities.
Erica Vasquez

Erica Vasquez

Marketing & Events Manager

Erica Vasquez holds a Bachelor of Advertising and Public Relations degree from the University of Central Florida. Since joining SkySwitch in 2019, she has been responsible for developing, executing, and managing various marketing channels, including social media, email campaigns, newsletters, podcasts, and webinars. Erica works with senior management, engages with partners and vendors, and helps produce graphics, copy, and other assets. Additionally, she oversees the company’s social media accounts and manages and coordinates all on-site and virtual events, including Vectors, the annual SkySwitch User Conference. Previously, she worked in the Creative Design department at Westgate Resorts.