[GENERAL SESSION]

Welcome to Vectors 2023

Location: Symphony Ballroom C

[GENERAL SESSION]

Opening Remarks

Location: Symphony Ballroom C

Speaker: Geoff Bloss

Hear opening remarks from BCM One’s CEO Geoff Bloss.

[GENERAL SESSION]

Get Ready To GROW—Despite Economic or Industry Pressures

Location: Symphony Ballroom C

Keynote Speaker: Janet Schijns, CEO, JSG

Learn why 2023 is the year for a go-to-market win with Janet Schijns, CEO of JSG. This empowering keynote session will focus on what’s working and not working with your sales and marketing strategies and how to embrace a new normal to win. Janet will educate you on: how to win more business by affordably fixing your sales efforts, leveraging low and no-cost marketing, and how to best manage churn risks and retain your clients through upselling.

[GENERAL SESSION]

UCaaS Platform Product Updates

Location: Symphony Ballroom C

Speakers: Blake McKeeby, Michael Spiceland

Take a deep dive into the products available on our turnkey UCaaS platforms. This session will feature a high-level roadmap of the products currently available for you to sell and what’s projected to come later this year. This product update will include new information on OmniResponse, our Contact Center solution, CloudMessage, our Business SMS platform, and a first-time update on our new robust UC Client coming soon.

[GENERAL SESSION]

GreenStar Marketing Fast Pitch

Location: Symphony Ballroom C

Speaker: Donna Renee from GreenStar Marketing

GreenStar Marketing, an agency specializing in telecom, provides proven strategies to help grow your business with a targeted marketing approach. Find out why marketing can't be viewed as optional and needs to be a line item on your budget. Learn how you can lean on GreenStar to augment your in-house marketing team or become your marketing department without the high price tag.

[TECHNOLOGY TRACK]

How to Package Your Voice Offering

Location: Symphony Ballroom C

Speakers: Justin Baker, Derek Hennekens, Brian Krisukas, Michael Spiceland

Do you know how to productize a VoIP bundle when purchasing wholesale services? This session will walk you through a step-by-step process to successfully sell your voice offering to your target market. Learn about the most common features and services included in VoIP bundles and better understand your go-to-market strategy, why you are selling this, the SkySwitch Onboarding process, GRC and Taxation.

[TECHNOLOGY TRACK]

How to Build a Successful Support Team

Location: Symphony Ballroom C

Speaker: Corey Stoker

Learn the ins and outs of building a support team and some tool sets you can implement to keep it thriving. This session will highlight strategies for starting a support team with scaling in mind and insight on how to find team members with a support mindset to enrich your team. You’ll also discover how SkySwitch built our support team and our plans for the future.

[TECHNOLOGY TRACK]

Security Best Practices for Your Business

Location: Symphony Ballroom C

Speaker: Michael Hawkins

Every day, your business is at risk for a security breach. This session will educate you on cyber safety and the best practices to protect your business. You’ll also learn why security is important, how your company is vulnerable and receive a thorough overview of the CIA Triad — Confidentiality, Integrity and Availability.

[GENERAL SESSION]

Cloud Communications Growth Opportunities Abound: Are You Prepared to Capture Them?

Location: Symphony Ballroom C

Keynote Speaker: Elka Popova, VP & Senior Fellow, Connected Work Research, Frost & Sullivan

The UCaaS market is in the midst of an era of unprecedented change. Join Elka Popova, VP & Senior Fellow, Connected Work Research at Frost & Sullivan, to learn about the benefits of switching to the cloud backed by actual customer decision-based data. This data-rich keynote session will cover industry trends and market data, customer perceptions of hybrid work, lead gen opportunities, budgets, investments, and the expanding cloud delivery methods on the horizon. Discover how partners and vendors need to be clever and cost-resourceful during this time of inflation and the various futuristic topics becoming a reality for UC providers.

[GENERAL SESSION]

Yealink Fast Pitch

Location: Symphony Ballroom C

Speaker: Leyla Yu

Yealink, a global-leading provider of unified communication and collaboration solutions, will provide a brief overview of their open SIP/headsets products. You'll discover what's new to Yealink’s portfolio, hear about their achievements over the last year, and learn the core advantages of promoting Yealink products in the channel. Attendees will also be able to participate in a lucky draw for the Yealink free demo.

[TECHNOLOGY TRACK]

Best Practices for a POTS Replacement Business Strategy

Location: Symphony Ballroom C

Speakers: Christina Hyde, Jake Jacoby from TelCloud

Learn about POTS replacement and what's currently happening in the market. This session will highlight the opportunity SkySwitch partners have with POTS line replacement, how to take advantage of the different ways to sell it, and where to purchase the hardware.

[TECHNOLOGY TRACK]

The NetSapiens Roadmap

Location: Symphony Ballroom C

Speakers: Chris Aaker

Hear from NetSapiens' own Chris Aaker during this session as he takes an in-depth look on what's to come on the NetSapiens platform. This session will cover exciting new features, product offerings and all the features you can sell off the SkySwitch platform.

[TECHNOLOGY TRACK]

Maximizing Customer Engagement: How SMS Can Boost Your Business

Location: Symphony Ballroom C

Speakers: Justin Baker, Derek Hennekens

There are many benefits to selling a comprehensive Business SMS solution. Learn about the fundamentals of our CloudMessage platform and how to sell it to your customers successfully. This session will provide an overview of new features, the pricing model of CloudMessage, and the tools you need to help businesses engage customers more effectively with SMS.

[GENERAL SESSION]

Panel: Strategies to Move Upmarket & Attract Enterprise-Level Customers

Location: Symphony Ballroom C

Speakers: Sean Breeden, Christina Hyde, Mike Nowak, Tony Keiper

When you hear "Enterprise," do you envision extremely complex or demanding opportunities? Or do you think Enterprise businesses fall outside your target customer profile? If you can relate to either of these thoughts, this session is for you. Discover the value of widening your focus to include enterprise-level customers in your business strategy. Midsize enterprise businesses are looking for solutions that can be deployed quickly and easily managed. Listen to our expert panelists explain how to establish credibility and seamlessly move upmarket, the common pitfalls to avoid, and most importantly, the strategies and best practices you must understand to win.

[GENERAL SESSION]

Panel: Challenges & Successes from Club 1K+ Partners

Location: Symphony Ballroom C

Moderated by Mike Nowak. Hear directly from SkySwitch Partners: Comtech Network Solutions, LLC, MiSWITCH Communications, LLC, Centratel Services International, Inc., LineOne, LLC, and Granite Communications, Inc.

Hear directly from SkySwitch Partners on the challenges and successes they have faced throughout their business journey. Their testimonials are here to help you overcome similar challenges and achieve similar successes on your own professional journey.