11:00 AM - 5:00 PM

Exhibitor Booth Set-up

Exhibitor Booth Set-up

Location: Griffin Ballroom D

11:00 AM - 7:00 PM

Registration Open for All Attendees & Exhibitors

Registration Open for All Attendees & Exhibitors

5:00 PM - 6:00 PM

Networking for Success: New Partner Meet-Up

Networking for Success: New Partner Meet-Up

Location: Griffin Ballroom F

Start your journey towards success at SkySwitch by connecting with fellow new partners in this engaging networking session. Build relationships, exchange ideas, share experiences, and forge collaborations that will propel your business forward.

6:00 PM - 8:30 PM

Welcome Reception & Expo Hall Open

Welcome Reception & Whiskey Tasting in the Expo Hall

Location: Griffin Ballroom D

Join us for an exciting evening as we kick off Vectors 2024 with our Welcome Dinner and Open Bar Reception. Immerse yourself in a world of innovation and opportunity in our Expo Hall with our white-label partner ecosystem of vendors. This vibrant event marks the beginning of an unforgettable experience filled with networking, innovation, and collaboration.

Welcome Reception Sponsored By:
Greenstar Marketing Logo

Whiskey Tasting Sponsored By:

8:00 AM - 8:50 AM

Breakfast & Expo Hall Open

Breakfast & Expo Hall Open

Location: Griffin Ballroom D

Kickstart your day at Vectors 2024 with a delicious breakfast and the opportunity to explore our Expo Hall while mingling with fellow attendees, exhibitors, and industry leaders.

9:00 AM - 9:20 AM

Welcome to Vectors 2024

[GENERAL SESSION]

Welcome to Vectors 2024

Location: Symphony Ballroom C

Erik Linask, Paula Como Kauth, Christina Hyde, Jennifer Nading

Welcome to Vectors 2024! Join us for a brief opening session that sets the stage for SkySwitch’s Annual Partner Conference and introduces the newest SkySwitch Partner Initiatives.

9:20 AM - 9:50 AM

Opening Remarks

[GENERAL SESSION]

Opening Remarks

Location: Symphony Ballroom C

Geoff Bloss, CEO, BCM One

Opening remarks from CEO Geoff Bloss as he officially inaugurates the 2024 SkySwitch Vectors Partner Conference.

9:50 AM - 10:20 AM

Drive Telecom Growth: Expert Insights from GreenStar Marketing

[GENERAL SESSION]

Drive Telecom Growth: Expert Insights from GreenStar Marketing

Location: Symphony Ballroom C

Donna Renee, SkySwitch Partners

Learn how GreenStar Marketing, a telecom and communications-focused agency, helps you uncover your unique story, stand out from competitors, and boost brand visibility. Discover success stories from SkySwitch resellers who leveraged GreenStar's expertise to enhance brand experience, develop go-to-market strategies, and improve social media presence.

10:20 AM - 10:30 AM

Break

Break

Sponsored by Rev.io

10:30 AM - 11:30 AM

Keynote Speakership – Raise Your Sales with Performance Expert, Alan Stein Jr.

[GENERAL SESSION]

Keynote Speakership – Raise Your Sales with Performance Expert, Alan Stein Jr.

Location: Symphony Ballroom C

Keynote Speakership – Raise Your Sales
Alan Stein, Jr., Performance Expert

An acclaimed basketball performance coach, Alan spent 15 years working with the highest-performing athletes (including NBA superstars Kevin Durant, Stephen Curry, and Kobe Bryant). He transfers that knowledge to reveal how leaders and teams can utilize the same approaches in business that elite athletes use to perform at a world-class level. In this session, attendees will learn the most effective strategies to:

  • Shift your mindset from selling to solving
  • Become a world-class active listener (telling is not selling)
  • Consistently create quality touches (sales is a high-contact game)
  • Learn to care more about the prospect than making the sale
  • Develop unparalleled relationships

11:30 AM - 1:30 PM

Lunch & Expo Hall Open

Lunch & Expo Hall Open

Location: Griffin Ballroom D

1:30 PM - 2:30 PM

SkySwitch Platform Insights & Highlights

[GENERAL SESSION]

SkySwitch Platform Insights & Highlights

Location: Symphony Ballroom C

Blake McKeeby

Join us for this pivotal session as we’ll share the valuable lessons learned and the robust changes we've implemented to enhance our platform's resilience. Our commitment to transparency and continuous improvement has always been at the forefront of our culture. Discover how we're turning past challenges into stepping-stones for a more secure and reliable future.

2:35 PM - 3:20 PM

Tracks

[TRACK 1]

Product Spotlight Panel: Contact Center Insights

Location: Symphony Ballroom C

(M) Christina Hyde, Steve Hudson, SkySwitch Partners

Dive into the world of SkySwitch's Contact Center solutions and learn how to enhance customer interactions, resolve issues efficiently, and contribute to overall customer satisfaction. Our expert panelists will share invaluable insights and discuss the latest trends, challenges, and opportunities in the industry. Gain practical knowledge and actionable strategies to optimize contact center offerings. This engaging discussion promises to shed light on the evolving landscape of contact centers in the UCaaS industry.

[TRACK 2]

Strategies and Techniques for Optimizing CAM & Dashmanager Portals

Location: Griffin Ballroom F

Steve Adelman, JP Favara

Discover the secrets to maximizing the efficiency and effectiveness of our UCaaS Reseller Portals -- CAM & Dashmanager. Learn advanced strategies and techniques to streamline workflows, enhance productivity, and unlock the full potential of these powerful systems. Join us as we delve into practical tips and best practices that will empower you to take your portal utilization to the next level.

3:25 PM - 4:05 PM

Optimizing Operations: Strategies for Back Office Success

Optimizing Operations: Strategies for Back Office Success

Location: Symphony Ballroom C

(M) Christina Hyde, SkySwitch Partners
Uncover the keys to back-office success in this session where we explore proven strategies and best practices for streamlining operations, increasing efficiency, and driving productivity. From administrative and HR processes to support and operational tasks, join us as we share practical insights and actionable techniques that will propel your organization towards operational excellence.

4:05 PM - 6:05 PM

Expo Hall Happy Hour

Expo Hall Happy Hour

Location: Griffin Ballroom D

Join us for an exciting Expo Hall Happy Hour where you can unwind, network, and explore the latest innovations from our ecosystem of white-label vendors. Enjoy an open bar while mingling with fellow attendees, exhibitors, and industry experts. Discover new products, services, and solutions that can elevate your business and make valuable connections that could lead to exciting opportunities.

Sponsored by Snom

7:00 PM - 10:00 PM

Club 1K+ Dinner - Invite Only

Club 1K+ Dinner - Invite Only

Sponsored by 888VOIP

Sponsored by Snom

8:00 AM - 8:50 AM

Breakfast & Expo Hall

Breakfast & Expo Hall

Location: Griffin Ballroom D

Kickstart your day at Vectors 2024 with a delicious breakfast and the opportunity to explore our Expo Hall while mingling with fellow attendees, exhibitors, and industry leaders.

9:00 AM - 10:15 AM

UCaaS Platform Updates & Strategic Roadmap

[GENERAL SESSION]

UCaaS Platform Updates & Strategic Roadmap

Location: Symphony Ballroom C

Chris Abboud, Blake McKeeby

Stay ahead of the curve with our session on our UCaaS platform updates and strategic roadmap. Get the latest insights into new features, enhancements, and developments in our SkySwitch and CoreDial platforms. Dive deep into our strategic roadmap to discover what's on the horizon and how it aligns with your business objectives. Don't miss this opportunity to stay informed and leverage our platform to its fullest potential for your business success.

10:15 AM - 10:30 AM

Break

Break

Sponsored by Rev.io

10:30 AM - 11:15 AM

Tracks

[TRACK 1]

How to Leverage BCM One's Managed Connectivity & Enterprise Teams Solutions

Location: Symphony Ballroom C

(M) Mike Nowak, Mario Hintz, SkySwitch Partners

Learn how to leverage BCM One's Managed Connectivity & Enterprise Teams Solutions to your advantage. Learn first-hand from SkySwitch partners, who will be on stage, and who have had success tapping into BCM One’s Managed Internet Connectivity and Microsoft Teams solutions for those mid-market opportunities. Don’t leave those larger deals on the table for another provider to scoop up, leverage BCM One’s expertise and manpower.

[TRACK 2]

Explore Business SMS: Trends, Best Practices & Growth Strategies

Location: Griffin Ballroom F

(M) Christina Hyde, Brian Krisukas, David Shepherd, SkySwitch Partners

Explore current industry trends, best practices, and frequently asked questions surrounding Business SMS, with a focus on driving growth and engagement. Discover how this powerful communication tool can revolutionize customer connections and operational efficiency while learning about the latest features and functionalities available. Whether you're an experienced user or new to Business SMS, this session promises valuable insights and practical strategies to optimize your communication strategy and propel your business forward. Don't miss this opportunity to stay ahead of the curve and unlock the full potential of Business SMS.

11:20 AM - 12:05 PM

Tracks

[TRACK 1]

UCaaS Amplified — Strategies for Vertical Markets

Location: Symphony Ballroom C

(M) Christina Hyde, Tony Keiper, SkySwitch Partners

Discover cutting-edge strategies customized for vertical markets. Gain valuable insights and best practices from SkySwitch partners and our leadership team on utilizing UCaaS solutions to effectively tackle the distinctive needs and challenges within specific industries. Seize the chance to stand out in a competitive market and position yourself as a specialist meeting the unique requirements of a specific vertical.

[TRACK 2]

Navigating Tax & Compliance

Location: Griffin Ballroom F

(M) Jenn Nading, Joe Connolley, Mae Valladares, Scotty Amos, Mike Burlingame

Gain invaluable insights into navigating the complexities of tax and compliance within the UCaaS industry. Join us for an informative session where experts will provide practical guidance and best practices to ensure adherence to regulatory requirements. From understanding tax implications to implementing compliance strategies, this session will equip you with the knowledge to navigate these critical aspects of the UCaaS landscape and safeguard your business against potential risks.

12:05 PM - 1:35 PM

Lunch, Expo Hall Open & Raffle Passport Pursuit

Lunch, Expo Hall Open & Raffle Passport Pursuit

Location: Griffin Ballroom D

Refuel your energy with a delicious lunch and then explore the Expo Hall where you can discover the latest innovations and solutions in the UCaaS industry. Don't forget to participate in our Raffle Passport Pursuit for a chance to win exciting prizes! This is the perfect opportunity to network, learn, and WIN at Vectors 2024.

1:35 PM - 2:20 PM

Tracks

[TRACK 1]

Discover The Power of UC Client & Win More Business

Location: Symphony Ballroom C

Sean Breeden, Mike Picher

Unlock the potential of SkySwitch's UC Client/ConnectUC solutions in this dynamic session. Discover how to maximize the features and functionalities of UC Client to boost communication, collaboration, and productivity. Gain valuable insights into effective strategies for attracting and retaining clients through robust UC solutions. Don't let this opportunity pass you by – harness the power of UC Client and propel your business to greater success.

[TRACK 2]

Maximizing Impact: Prioritizing Marketing for Success

Location: Griffin Ballroom F

Jessica Campas, Erica Vasquez

Join us as we dive into the multifaceted role of marketing and explore how marketing serves to inform and engage audiences, build your company's reputation, and drive business growth by selling your products and services. We'll examine targeted strategies that help communicate your value propositions and cultivate lasting customer relationships. We'll also show you how to leverage the NEW SkySwitch Marketing Campaign Kits to enhance brand visibility, engage your audience, and drive business growth within your target market.

2:25 PM - 3:05 PM

Sales Strategies For Success

[TRACK 1]

Sales Strategies for Success

Location: Symphony Ballroom C

Mike Nowak, Dave George

Join us for a can't miss session focused on sales strategies that drive success in the UCaaS industry. Learn from BCM One's CRO as he shares practical tips, techniques, and best practices for closing deals, building client relationships, and achieving sales targets. Whether you're a seasoned sales professional or new to the field, this session will provide valuable insights to help you excel in your sales endeavors. Don't miss this opportunity to enhance your sales skills and accelerate your success in the UCaaS market.

[TRACK 2]

Partner Perspectives: Harnessing SkySwitch APIs for Success

Location: Griffin Ballroom F

Jim DeVito, Corey Stoker, SkySwitch Partners

Gain valuable insights from our partners as they share their experiences and best practices for leveraging SkySwitch APIs to drive success. Learn how to harness the power of APIs to enhance your offerings, streamline processes, and create innovative solutions for your customers. Whether you're a developer, integrator, or reseller, this session will provide practical tips and strategies to help you unlock the full potential of SkySwitch APIs.

3:05 PM - 4:30 PM

Expo Hall Open & Passport Pursuit Raffle Drawing

Expo Hall Open & Passport Pursuit Raffle Drawing

Location: Griffin Ballroom D

Stop by the Vectors Expo Hall to engage with industry experts, network with fellow attendees, and expand your knowledge of the UCaaS landscape. Plus, we will be hosting our Passport Pursuit Raffle Drawing for your chance to win exciting prizes. You must be present to WIN!

Sponsored by

4:30 PM - 5:30 PM

Secrets to White-Label UCaaS Success

[GENERAL SESSION]

Secrets to White-Label UCaaS Success

Location: Symphony Ballroom C

Christina Hyde, SkySwitch Partners

Join us for an insightful session with our panel of seasoned SkySwitch partners as they provide valuable insights into the strategies they've leveraged to navigate the ever-evolving landscape of UCaaS. From innovative approaches to client engagement to effective go-to-market strategies, this session aims to uncover the practical wisdom that has propelled these partners' success. Don't miss this opportunity to obtain firsthand knowledge from the experts, enabling you to enhance your own strategies and elevate your success in the UCaaS space.

5:30 PM - 5:45 PM

Closing Remarks & Event Giveaway

[GENERAL SESSION]

Closing Remarks & Event Giveaway

Closing remarks. You don’t want to miss this – all SkySwitch Partners who attend this session are entered into a raffle to win the Vectors 2024 Grand Prize! It's the perfect way to conclude Vectors 2024 and celebrate the success of our conference together.

4:30 PM - 6:30 PM

Exhibitor Tear Down

Exhibitor Tear Down

Location: Griffin Ballroom E

7:00 PM - 10:00 PM

Closing Night Party at Nashville LIVE!

Closing Night Party at Nashville LIVE!

Grab your boots and cowboy hats and join us for the grand finale of Vectors 2024 at the brand-new Nashville LIVE venue! Get ready to dance the night away to live music, enjoy delicious food and drinks, and celebrate the success of our Music City-style conference. It's the perfect opportunity to unwind, socialize, and create lasting memories with fellow attendees, speakers, and sponsors.

Departures and Day to Travel

Departures and Day to Travel

* Please Note: The Vectors Agenda is Subject to Change

Stay tuned for the dates and location for the 2025 SkySwitch Vectors Partner Conference.